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Our renting guide for tenants

All you need to know about renting a property via Atlas is in this straightforward step-by-step guide. If you have any questions, please contact us.

How It Works

1

Setting a budget

Remember to budget not just for rent, but for utility bills. As a rule of thumb, your salary should be at least 2.5 times the annual rent.

2

Viewing

Check out our current properties, then get in touch to arrange a viewing. We welcome any questions, we’ll never rush you, and you can even have a follow-up viewing if required. If we don’t have a suitable current property, then do register your details with us and we’ll be in touch when one comes up.

3

Making an offer

If you’ve found somewhere you like, our team will guide you through the offer process and advise you as to what the landlord requires to have your offer accepted.

4

References and deposit

We’ve partnered with Goodlord, a platform for online referencing and contract signing. Once your offer is accepted you’ll be asked to set up an account with them and then supply information for references. You’ll also need to pay a holding deposit equivalent to one week’s rent to secure the property while you complete the referencing application. Referencing can be done within as little as 48 hours.

5

Contract signing

Once referencing is complete and the landlord is happy to proceed, you’ll be able to view your tenancy documentation online and make a payment for the first month’s rent and holding deposit. The tenancy documentation includes the agreement, an inventory report, and prescribed information related to your deposit. You’ll also have a tenancy information pack – this includes copies of the energy performance certificate (EPC), an electrical installation condition report (EICR) and a Gas Safety Certificate (if applicable), plus the government’s guide to renting.

6

Deposit protection

All landlords are obligated to secure tenants’ deposits in a government-approved protection scheme. All deposits we receive are held in a secure, regulated client account and are registered with the Tenancy Deposit Scheme (TDS). You’ll be issued with your deposit certificate within 30 days of the deposit being received, along with the prescribed information leaflet.

7

Check-in

We understand that although moving in is exciting, it can also be stressful. With us, the process typically takes only about 15 minutes. It’s also a good opportunity for you to have a walk through the property and make sure you’re happy with everything. After that, the keys are yours!

8

Peace of mind

If there’s anything that you would specifically like us to clarify for you, please just ask. For extra peace of mind, we’re members of the Property Redress Scheme. In the unlikely event of a dispute we can’t resolve, we recommend speaking with the Citizens Advice Bureau, who can advise you accordingly.